This policy explains what information Bespoke Premium Detailing (“we,” “us”) collects through bespokepremiumdetailing.com, how we use it, and the choices you have.

Information you give us

When you request a quote or contact us through a form on our site, we collect what you enter:

• Your name, email address and phone number

• Your address, so we know where to come for mobile service

• Your vehicle’s make, model and year

• The services you’re interested in and your location

Our website host, Framer, processes form submissions and delivers them to our business email inbox, which is provided by Google (Gmail).

Information collected automatically

When you visit our site, these services collect information about your visit:

• Meta Pixel: Meta (Facebook and Instagram) records the pages you view and when you complete a request form, and uses cookies to connect those visits to Meta accounts so we can measure and improve our ads. Meta’s automatic advanced matching may also scramble (hash) the email address and phone number you enter in our forms before sending them to Meta to help make those matches.

• Framer: our host records cookie-free visit statistics and receives the technical information every website needs to deliver pages, such as your IP address and browser type.

• Vimeo: the video on our homepage is hosted by Vimeo. We turn on Vimeo’s Do Not Track setting, so Vimeo doesn’t track your viewing session, but it still receives your IP address and basic device information when the video loads.

• Fonts: our site loads fonts from Adobe Fonts and Google Fonts, which receive your IP address when the fonts load.

How we use your information

• Respond to your request and send you a quote

• Schedule and provide our detailing services

• Contact you about your appointment or service

• Understand how our site is used and improve it

• Measure and improve our advertising, including on Facebook and Instagram

How we share your information

We share information only with the service providers named in this policy, which help us run our website, email and advertising, and when the law requires it. We don’t sell the information you give us.

Cookies and your choices

When you first visit, a cookie banner tells you that we use cookies to measure our ads. Those cookies come from the Meta Pixel, which starts when the page loads. You can opt out at any time:

• Click Decline on the cookie banner, or Cookie settings at the bottom of any page. After you opt out, the Meta Pixel won’t load on later pages, and we remember your choice in this browser.

• Change how Meta uses your information for ads in your Meta ad preferences.

• Block or delete cookies in your browser settings. If you clear your cookies, you’ll need to opt out again.

Do Not Track

Some browsers can send a Do Not Track signal. Our site does not currently respond to Do Not Track signals. To limit tracking, use the opt-out options above.

Children’s privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we’ll delete it.

Keeping your information safe

We keep the information you send us only as long as we need it to serve you and run our business, and we take reasonable steps to protect it. No website or email service can be completely secure.

Reviewing or changing your information

To see, correct or delete the information you’ve sent us, email us at bespokepremiumdetailing@gmail.com.

Changes to this policy

If we change this policy, we’ll post the updated version on this page and change the effective date above.

Contact us

Bespoke Premium Detailing
2108 N Street, Ste N
Sacramento, CA 95816
bespokepremiumdetailing@gmail.com